Privacy Policy

Privacy Policy

Last Updated: June 23, 2026

Business Name: The SoccerLab Performance
Website: https://www.thesoccerlabperformance.com
Contact Email: info@thesoccerlabperformance.com

The SoccerLab Performance respects your privacy and takes the protection of player, parent, and game footage information seriously. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, book a service, send game footage, or purchase a player review.

By using this website or submitting information to The SoccerLab Performance, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

Parent or guardian name
Email address
Phone number
Player name
Player age or age group
Player position
Team or club name
Game footage links or video files
Player goals, notes, or concerns submitted by the parent or guardian
Booking details
Payment and billing information
Messages sent through our website, email, contact forms, or booking forms
Website usage information such as page visits, device type, browser type, and general location data

Payment information is processed through third-party payment providers. The SoccerLab Performance does not directly store full credit card numbers.

1. How We Use Your Information

We use the information we collect to:

Provide soccer game review services
Review submitted match footage
Create player reports and development plans
Communicate with parents, guardians, or players
Process bookings and payments
Send service updates, confirmations, and follow-up messages
Improve our website, services, and customer experience
Respond to questions or support requests
Protect against fraud, misuse, or unauthorized activity
Comply with legal obligations when required

The SoccerLab Performance personally reviews submitted game footage. AI is not used to watch the games, judge the player, or identify player performance patterns.

1. Game Footage and Player Reports

Game footage submitted to The SoccerLab Performance is used only for the purpose of completing the requested player review, report, or development plan.

We do not post, publish, share, or use a player’s game footage, image, report, or personal information for marketing without permission from the parent or legal guardian.

Submitted footage may include other players, coaches, referees, or spectators. Parents and guardians are responsible for ensuring they have the right to share the footage link or video for private review purposes.

1. Children and Youth Players

The SoccerLab Performance works with youth soccer players, but our services are intended to be purchased and managed by parents or legal guardians.

Players under 18 should not submit personal information, payment information, or game footage without parent or guardian permission.

For players under 13, a parent or legal guardian must submit the information and approve the use of game footage for review purposes.

If we learn that personal information was collected from a child without proper parent or guardian consent, we will delete that information upon request.

1. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with trusted third-party service providers that help us operate the business, such as:

Website hosting providers
Booking and form tools
Payment processors
Email and communication tools
Cloud storage or file management tools
Analytics or advertising platforms

These providers may process information only as needed to help us provide our services, operate the website, process payments, communicate with customers, or improve the business.

We may also share information if required by law, legal process, safety concerns, fraud prevention, or to protect the rights of The SoccerLab Performance.

1. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to help the website function, understand visitor activity, improve user experience, and support marketing or analytics.

Cookies may collect information such as pages visited, time on site, browser type, device type, and general location.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

If we use tools such as Google Analytics, Meta Pixel, Wix Analytics, or similar platforms, those tools may collect information according to their own privacy policies.

1. Email and Marketing Communication

If you submit your email address, we may use it to send service-related messages, booking confirmations, report updates, follow-ups, or occasional marketing communication.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

We may still send important service-related messages related to your booking, payment, or player review.

1. Data Storage and Retention

We keep personal information, game footage links, notes, and reports only as long as reasonably needed to provide services, maintain records, improve our business, or comply with legal obligations.

Game footage and player reports may be deleted after the service is completed, unless continued access is needed for follow-up support, membership services, customer records, or future development tracking.

You may request deletion of your personal information or submitted materials by contacting us at info@thesoccerlabperformance.com.

1. Data Security

We take reasonable steps to protect personal information, player information, game footage, and reports from unauthorized access, misuse, loss, or disclosure.

However, no website, email system, payment system, or online storage method is completely secure. By using our services, you understand that information shared online carries some level of risk.

1. Your Privacy Choices

Depending on your location, you may have the right to:

Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of personal information
Opt out of marketing emails
Limit or manage cookies through your browser settings
Ask questions about how your information is used

To make a privacy request, contact us at:

info@thesoccerlabperformance.com

We may need to verify your identity before completing certain requests.

1. California and Nevada Residents

If you are a resident of California, Nevada, or another state with privacy rights, you may have additional rights regarding your personal information.

The SoccerLab Performance does not sell personal information. If this changes in the future, this Privacy Policy will be updated and appropriate opt-out options will be provided where required.

1. Third-Party Links

Our website may include links to third-party websites, payment processors, video platforms, file-sharing platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before submitting information through those platforms.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

Continued use of our website or services after an update means you accept the updated Privacy Policy.

1. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

The SoccerLab Performance
Email: info@thesoccerlabperformance.com
Website: https://www.thesoccerlabperformance.com